Daily Check-in Calls

AI-powered wellness calls that happen automatically at each client's preferred time. Natural conversations that assess wellbeing and keep your team informed.

How Daily Check-ins Work

1

Set the Schedule

Configure each client's preferred call time in your dashboard. Morning, afternoon, or evening — whatever works best for them.

2

AI Calls Automatically

At the scheduled time, AloTel calls your client and engages in a natural conversation about their wellbeing, mood, and any concerns.

3

Review Summaries

Detailed AI-generated summaries appear in your dashboard. Concerns are flagged immediately so you can take action.

Why Home Care Agencies Love Check-in Calls

Scheduled Convenience

Calls happen at each client's preferred time, every day, without your team lifting a finger.

Intelligent Conversations

Natural, adaptive dialogue that feels like talking to a caring friend, not a robot.

Detailed Summaries

AI-generated summaries after every call so you know exactly how each client is doing.

Automatic Retry

If clients miss a call, AloTel tries again. After multiple attempts, you're alerted.

Mood Tracking

Track emotional wellbeing over time to identify patterns and intervene early.

Personal Connection

The AI remembers details about each client for genuine, personalized conversations.

A Typical Check-in Conversation

Good morning, Margaret! It's your daily check-in call. How are you feeling today?

Oh, hello dear! I'm doing alright. My knee has been a bit sore, but nothing too bad.

👵

I'm sorry to hear about your knee. Has it been bothering you for long? And did you take your morning medication?

Just since yesterday. And yes, I took my pills with breakfast. My grandson Tommy is coming to visit this weekend!

👵

How wonderful! You must be excited to see Tommy. I'll make a note about your knee so your care team knows. Is there anything else on your mind today?

After this call, your dashboard shows: Mood: Positive, Concern: Knee pain (mild), Medication: Confirmed, Note: Grandson visiting this weekend.

Frequently Asked Questions

How do automated check-in calls work?

You set preferred call times for each client in your dashboard. At the scheduled time, AloTel calls the client, has a natural conversation assessing their wellbeing, and creates a detailed summary. If the client doesn't answer, it retries at configured intervals. Any concerns are flagged immediately for your team.

What does the AI ask during check-in calls?

The AI engages in natural conversation, asking about how the client is feeling, what they've been doing, any concerns or pain they might have, and how they slept. It adapts based on responses and previous conversations, making each call feel personal rather than scripted.

What happens if a client doesn't answer?

AloTel has intelligent retry logic. If a client doesn't answer, it will try again after a configurable interval (default 30 minutes). After multiple missed attempts, your team is alerted. You can customize retry behavior for each client.

How are call summaries generated?

After each call, AI analyzes the conversation to generate a concise summary highlighting key points: mood assessment, any health concerns mentioned, medication confirmations, and notable topics discussed. Summaries are immediately available in your dashboard.

Never miss a wellness check again

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