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Terms of Service

Last updated: January 2, 2026

1. Service Description

AloTel provides AI-powered phone companion services designed for elderly care facilities. Our service includes automated daily check-in calls, wellness monitoring, and caregiver alerts.

2. User Responsibilities

Users agree to provide accurate information, obtain necessary consents from call recipients, and use the service in compliance with applicable healthcare regulations.

3. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. AloTel is not a substitute for emergency medical services.

4. Billing

Subscription fees are billed monthly or annually as selected. Refunds are provided on a prorated basis for annual plans canceled within 30 days.

5. Contact

Questions about these terms? Contact legal@alotel.ai